Our product returns address is :-

Erotic Times
PO BOX 228
Hitchin
Herts
SG4 0WW

For items that are not broken and wish to be returned the following policy applies.

1. The goods must be unused.

2. The goods must be in their original condition & packaging.

3. Goods that are not heat sealed in the box are non refundable and non exchangeable.

4. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable.

5. The goods must be received back within 14 days from the day you received your order.

6. Lingerie and items of clothing are non refundable and non exchangeable.

7. Videos and magazines are non refundable and non exchangeable.

Please note that if we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods to you.